Service You Can Count On.
Instrument service management is a critical component when purchasing your equipment. Proper management starts with the correct installation of the equipment and user training, followed by routine preventative maintenance visits. Routine instrument services will increase the longevity of the instrumentation, reduce downtime, waste, and keep your business fully operational. Aligning yourself with a reputable service provider is just as important as the quality of the equipment. Our support of your equipment throughout the product lifecycle is a key component to the success and longevity of your instrument.
The Right Contract for Your Service, Maintenance and Repair Needs
Biocare Offers two forms of service contracts – a service maintenance agreement (SMA) and a preventative maintenance agreement (PM). Whether you work in a clinical diagnostic setting or research lab, we will offer the service contract that is right for you, creating the perfect partnership in keeping your system running consistently with minimal downtime.
✓ Annual Service Maintenance
✓ Preventative Maintenance
✓ Instrument Installation
✓ Instrument Relocation
✓ Instrument De-installation
✓ Instrument De-contamination
✓ Instrument Validation
✓ Instrument Repair
Large instruments
Reliable. Automated. Compact.
The ONCORE™ PRO Automated Slide Staining System now performs fully automated ISH so you can run your FISH probes and CISH probes with full automation and the convenience of a compact bench-top system.
Schedule ONCORE™ Pro ServiceThe ONCORE™ Pro Automated Slide Staining System is a compact and convenient bench-top instrument that can perform both immunohistochemistry (IHC) and in situ hybridization (ISH) procedures on formalin fixed paraffin-embedded (FFPE) tissues. The on-board capabilities include slide baking, deparaffinization, antigen retrieval, and antibody or probe detection for IHC, ISH, and Multiplex IHC applications. The ONCORE Pro’s unique reaction modules enclose slides between a heated platform and a reagent containment chamber. These chambers provide gentle agitation during reagent incubation to maximize staining intensity.
Flexible. Fully Open System. Reliable.
The intelliPATH FLX® is a fully open system, allowing you maximum flexibility to meet your laboratory’s unique needs. This innovative system allows for the use of reagents from any source.
Schedule intelliPATH Service
Using a suite of advanced technologies for increased productivity and turnaround time, the intelliPATH FLX is the intelligent choice for anatomic pathology and research laboratories. It is a fully open system with continuous random access and prioritized STAT capability, delivering maximum flexibility to meet the needs of your laboratory. A suite of high-performance technologies includes simultaneous Multiplex IHC capability, “no touch” liquid level sensing, and simultaneous X and Y movement to help provide the most rapid turnaround time and sheer volume of IHC results available.
Small instruments
Antigen Retrieval Chamber – Programmable Pressure System for HIER Antigen Retrieval
The Antigen Retrieval Chamber (ARC) is for professional laboratory use in conducting heat-induced epitope retrieval (HIER) of formalin-fixed paraffin embedded (FFPE) tissue mounted on microscope slides prior to performing IHC or ISH staining tests. ARC was developed with the flexibility to choose from 6 pre-programmed protocols or custom protocols with a user-friendly touch screen for ease of use. ARC offers a temperature range between 60ºC and 121ºC with user programmable time and temperature settings. Adjust the temperature in 1ºC intervals and customize the time in seconds, minutes, or hours. ARC has the capability to process larger tissues by utilizing double wide slide carriers. The double wide slide carriers hold up to 27 double wide slides. Both standard slide and double wide slide carriers were designed for superior durability to withstand higher temperatures and improve durability over other slide carriers.
