Full time positions offer medical, dental, vision and life insurance, profit sharing, retirement plan, paid sick leave, paid vacation and other ancillary compensations.

To apply for any of these positions listed below, send your resume and contact information:

Human Resources Department

hr_dept@biocare.net or fax to: 925-603-8075

Please find a list of positions (if available) below:

Careers

Indirect Material Buyer/Planner

Job Purpose:
Responsible for performing activities related to requesting quotations, negotiating pricing, and placing purchase orders to suppliers for materials not directly associated with production.

Classification:
Exempt

Essential Duties and Responsibilities:
Obtain quotations from suppliers for requisitioned items.
Negotiate pricing for indirect (taxable) tools, equipment, and supplies.
Issue new purchase orders to suppliers (Within Great Plains).
Calculate reorder points and purchase lot sizes on stocked supply items.
Monitor inventory levels of repetitive usage items replenish as required.
Issue blanket purchase orders or blanket order releases to external suppliers as required.
Enforce purchasing policies and procedures; ie: identifying proper approval authorization levels.

Competencies:
Attention to numerical detail and mathematical accuracy.
Strong oral and written communication skills.
Ability to multitask and streamline workflow.
Ability to work well with others, both within organization and with external suppliers.
Ability to utilize and troubleshoot computer transactions within an ERP system environment.
Proficient computer, phone and office equipment skills.
Proven ability to make sound business decisions with minimal direct supervision.
Ability to work in a fast pace, highly flexible, customer oriented environment.

Experience, Education and Certifications:
High School Diploma or GED required.
1-3 years of procurement experience is required.
Associate or Bachelor’s Degree is preferred.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are 8:00 a.m. to 5 p.m. Monday – Friday This position may require extended weekday or weekend hours depending on business needs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; used hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Shipping and Receiving Supervisor

Job Purpose:
Responsible for leading and supervising the operations of the Shipping & Receiving department.

Classification:
Non-Exempt

Essential Duties and Responsibilities:
Ensure that the shipping & receiving departments run efficiently including supervision of employees.
Train/Cross Train shipping & receiving staff.
Oversee the Customer Complaint Handling process.
Coordinate with Customer Service, Receiving and Manufacturing personnel to resolve order related issues.
Ensure proper organization and maintenance of all cold and room temperature regulated storage areas.
Recommend and implement new procedures and processes to better service internal and external customers. Update current departmental procedures as required.
Coordinate and expedite the release and shipment of customer backorders.

Competencies:
Advanced computer skills including software such as World Ship, FedEx Ship Manager & Great Plains.
Demonstrates independent judgment in resolving problems and making recommendations.
Must be able to write clear, understandable documentation with effective presentation of information.
Training or experience in customer service or sales is a plus.
Ability to work in a high-pressure, customer focused environment.
Attention to detail and good organizational skills.
High level of verbal communication skills.

Experience, Education and Certifications:
High School Diploma or GED required.
3-5 years of shipping and receiving experience is required.
1-3 years of employee supervision experience is required.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are 8:00 a.m. to 5 p.m. Monday – Friday This position may require extended weekday or weekend hours depending on business needs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; used hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Lab Services Laboratory Assistant

Job Purpose:
Work as part of Lab Services team to provide support for all routine Histology and IHC work pertaining to delivery of CAP/CLIA and GLP-like oriented lab services offered to external partners, including BioPharma, Academia, and Oncology Research Centers.

Department: V.P. Pharma Services

Essential Duties and Responsibilities:
Awareness of scope of work / timeline for proposed projects.
Receive and document samples sent by third parties for testing.
Complete and update documentation to meet customer expectations.
Compile and maintain necessary documentation to ensure compliance with CAP/CLIA accreditation requirements.
Prepare project slides and slide labels for each project.
Clean, pack and ship slides for completed projects.
Perform basic lab tasks including microtomy, coverslipping, instrument preventive maintenance and documentation.
Help to maintain inventory levels for required reagents and materials.
Prepares laboratory solutions/reagents.

Competencies:
An awareness of routine laboratory processes including straight forward tasks including preparing solutions, slide writing, carrying out inventory checks.
Clear understanding of the standards required to work in a Histology laboratory.
Highly organized and detail-oriented.
Possesses effective verbal, written, and interpersonal communication skills.
Proficiency with typical software packages such as Microsoft Excel, Word, PowerPoint, etc.

Experience, Education and Certifications:
1-2 years’ experience of working in Histology/IHC, hospital or commercial settings. Experience in any high throughput laboratory setting would be an advantage
Bachelor’s degree in a relevant biological science.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are 8:00 a.m. to 5 p.m. Monday – Friday This position may require extended weekday or weekend hours depending on business needs.

Technical Support Specialist

Job Purpose:
The Technical Support Specialist is primarily responsible for providing Technical/Applications support to customers and employees on all product-related issues via telephone, web, and email communication. The Technical Support Specialist will have general knowledge of Biocare reagents (IHC, Molecular, and Detection) and Instrumentation (Small and Large instrumentation, as well as corresponding software).

All Technical Support Personnel are expected to travel into the field when Field Applications Specialists are unavailable. All Technical Support Personnel are expected to provide expert level technical support knowledge of Histology, IHC, and ISH to actively promote Biocare Medical products and services. All Technical Support Personnel are expected to troubleshoot instrumentation and software situations, train customers, optimize reagent protocols, create & submit paperwork, provide follow-up support, perform presentations/workshops, and participate in technical/business reviews. This position will work closely with, and report directly to, the Director of Education and Technical Support.

Department: Director of Education and Technical Support

Essential Duties and Responsibilities:
Technical Support
• Answer incoming instrument and reagent calls from the Tech Support phone line.
• Answer Technical Support emails.
• Perform “phone fixes” for instrument issues for troubleshooting and training; enter all calls and emails in CRM.
• Provide technical guidance as needed to all internal Biocare departments.
• Answer all general department-related questions.
• Attend staff meetings, support events and other duties related to being a member of the Biocare Technical Support team staff.
Customer Care
• Open and complete RAs and CCs including required investigation, and follow up with clients to complete “reply to customer”.
• Support International Distributors (via phone, email or SKYPE).
Field Support
• Ensure that all client-calls are directed via TS for initial triage followed by detailed analysis to determine if an FAS or FSE is required on-site.
• Answer Field Service Engineer (FSE) and Field Applications Specialists (FAS) field questions.
• Perform Field Applications Specialists duties for local clients, as needed.
• Present and follow optimized and standardized Biocare Medical approved protocols.
• Provide training as part of Training Team to team members, Biocare Medical employees and clients, as required.
Educational Outreach
• Fulfill speaking engagement requests: Conduct workshops at Histology Society state and national meetings.
• Teaching includes hands-on demonstrations and classroom lecture-style teaching.
Data Management
• Daily review of technical support cases in CRM to ensure that questions on your product specialty are addressed appropriately – follow up if and when necessary.
• Review Technical Bulletins.
• Liaising with R&D/Engineering/software teams to ensure accurate technical information is dispersed amongst TS/Apps to communicate the same message.
• Provide instrument SW files to Software Team as needed.
Assist other departments (specifically, Education and Applications Teams) as needed

Competencies:
Knowledge of General Histology, IHC, ISH, and FISH techniques.
Demonstrated ability to read and comprehend scientific journals and materials.
Self-starter. Finishes tasks completely and in a timely fashion.
Demonstrated interpersonal skills for enlisting colleague support and interactive problem solving.
Ability to build rapport with clients, both internally and externally.
Strong troubleshooting and critical thinking skills.
Positive and professional demeanor.
Ability to work in a high-pressured deadline-oriented environment.
Computer skills: Proficient in Microsoft Office, especially spreadsheets, documents, and presentations.

Experience, Education and Certifications:
Bachelor’s degree in a Biological Science, certification preferred (HT, HTL, or QIHC), plus experience (2-3 years).

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lab Services Lead IHC Technologist

Job Purpose:
Participate, as part of Lab Services team, in the daily activities to facilitate all necessary tasks pertaining to delivery of CAP/CLIA and non- GLP oriented laboratory services offered to external partners. Perform all routine Histology, special stains, IHC and ISH testing, and Image capture to required standards as needed by volume of work or timelines. Participate in training staff and establishing new and innovative assays. Carry out staff scheduling and Project management to ensure project timelines are met.

Department: V.P. Pharma Services

Essential Duties and Responsibilities:
Participate in discussions to establish scope of work / timeline / cost for proposed projects.
Perform development / testing / sourcing as required, for individual projects.
Compile and maintain all necessary documentation to ensure compliance with CAP/CLIA accreditation requirements.
Supervise daily team activities and scheduling.
Monitors work to ensure timely completion.
Perform histology, special stains, IHC and ISH testing.
Perform whole slide image capture according to project requirements.
Prepare and present project status updates to management team.
Execute validation protocols and compile all necessary documentation.
Participate in training staff in standard techniques as well as new and/or novel methodologies and instrumentation

Competencies:
Extensive knowledge, experience and expertise in routine histology, special stain, IHC and ISH procedures
Clear understanding of standards and requirements of a CAP/CLIA accredited lab and experience in maintaining those standards.
Possesses effective verbal, written, and interpersonal communication skills
Highly organized and detail-oriented.
Ability to operate typical automated and semi-automated staining instruments found in typical Histology/IHC laboratories.
Demonstrated ability to review and accurately assess qualitative aspects of IHC staining.
Expertise in developing and optimizing new IHC and ISH assays.
Able to troubleshoot staining issues involved with histology and IHC
Proficiency with typical software packages such as Microsoft Excel, Word, PowerPoint, etc.
Ability to translate technical instructions into clear training instructions and deliver that training in a constructive manner

Experience, Education and Certifications:
Extensive, demonstrated experience in Histology, IHC and in-situ hybridization. Frozen section experience is an advantage.
5-7 years’ experience of working in Histology/IHC, hospital, research or commercial settings. Knowledge and experience of automated whole slide image capture and analysis preferred.
Bachelor’s degree in a relevant biological science plus HT (ASCP) qualification. Masters, HTL (ASCP) and QIHC preferred.
Familiarity with working with both human and non-human tissues and the differing processes applied to provide high quality outputs from each type of tissue is desired.