The in-house technical support staff of Biocare Medical is comprised of certified Histologists, Software Engineers and Instrumentation Specialists. This highly trained staff undergoes continual training and recertification in order to maintain a high level of technical capability to support our customers.

Technical Support is available 24 hours a day 7 days a week


Call Toll Free

1-800-799-9499 Option 3



Email Technical Support 24/7

for a next business day response

Contact Technical Support by Email


Field Service support is available for on-site training, technical support and equipment maintenance. To schedule an appointment with your respective Field Service technician, call 1-800-799-9499 Option 3 or contact your sales representative.