Service & Maintenance

Reliable. automated. compact.

The ONCOREPRO Automated Slide Staining System now performs fully automated ISH so you can run your FISH probes and CISH probes with full automation and the convenience of a compact bench-top system.

Schedule ONCORE™ Pro Service
ONCORE Pro clinical automated slide stainer

Select Your Service Level

Service level Features

Biocare On-demand Service Calls (Rapid Response)

24 – Hour Technical Support

Optimization Support

Relocation Included (One Per Service Year)

Annual Preventative Maintenance ($9,500 Value)









Preventative Maintenance, Keeping Your Instrument Online 24/7

Preventative maintenance (PM) is a complete review of your ONCORE Pro instrument, including checking heaters and reaction chambers and verifying the X, Y & Z movement. It also includes a backup of all files, full cleaning of the slide trays, sinks, tubing, and an inspection and cleaning of all label printers. This preventative maintenance will ensure that your instrument is running optimally and ready for your laboratory’s demands.

New Parts at Every Preventative Maintenance

When your instrument needs a tune-up, we make sure you have new parts for top performance.

  • New Dowel Pins
  • New Syringe Assemblies (1 & 2)
  • New Probe (Z1 & Z2 as needed)
  • New Waste Tubing
  • New Sprint Compressions & Ball Plungers


Preventative Inspections

With each preventative maintenance we check big-ticket items and if necessary, replace based on our instrument experts.

  • Inspect Heaters & Reaction Chambers
  • Inspect Reagent Rack
  • Inspect All Instrument Carboys

Schedule Your Service & Maintenance Today!