Voted “Top of the Class” Year after Year…
“Best Technical Support, Amazing Customer Support, Great Customer Service”*
What Our Customers Say
I just want to say thank you for spending the day with us yesterday and helping with our protocol. I cannot tell you how invaluable that is for people just starting out with IHC!!! Also I need to say thank you for your generosity with supplies from your company, it really says a great deal about the quality of your research company and their willingness to support their customers
Biocare has excellent technical service and support; it is not always the standard when getting lab equipment serviced, or problems addressed. Our problem was addressed within three days, and I am continually impressed by the knowledge and the professionalism that Biocare has shown when we have needed them. They deserve a pat on the back! Hopefully we won’t need anyone to come in for awhile after this!
What you guys did was so helpful for us it lifted a big road block in our progress towards our grant aims. It has won your company in my opinion a great loyalty from our lab for using your products. I have never had such great customer service in my career.
On behalf of the IHC Group here I would like to thank you all for fixing our Nemesis quickly. Biocare was absolutely wonderful. Biocare was thorough, careful and troubleshooting was excellent. The team ran a large validation run last night with great success! It looks like we will be able to meet our study deadline which will put smiles on a lot of faces!
*Voted “Top of the Class” in 2005, 2006, 2008 and 2010 by Advance Magazine.