Careers

Full time positions offer medical, dental, vision and life insurance, profit sharing, retirement plan, paid sick leave, paid vacation and other ancillary compensations.

To apply for any of these positions listed below, send your resume and contact information:

Human Resources Department

hr_dept@biocare.net or fax to: 925-603-8075

Please find a list of positions (if available) below:

Job Purpose:
Responsible for the development and manufacturing of FISH (fluorescence in situ hybridization) assays and ancillary products.

Essential Duties and Responsibilities:
Develops/optimizes FISH probes using established protocols.
Responsible for research and development experiments based on project needs.
Critically analyzes, summarizes and reports data generated from experiments.
Facilitates the transfer of developed assays to manufacturing by ensuring all relevant technical information is incorporated into the appropriate documents.
Assist in the manufacturing of FISH probes and the fulfillment of commercial orders, including printing of packing slip, product packaging, and shipping of goods.
Adheres to the established Quality System, including Good Manufacturing Practices (GMP) and Good Documentation Practices, as directed.

Competencies:
Highly organized and detail-oriented individual capable of handling multiple projects at time.
Possesses effective verbal, written, and interpersonal communication skills.
Demonstrated ability to conform to and work under GMP and ISO standards.

Experience, Education and Certifications:
Bachelors or Master’s degree in a related science field.
1+ year’s industry experience in a molecular lab setting.
Experience with general molecular biology techniques such as DNA amplification, DNA purification, and DNA isolation.
Familiarity with bacterial cultures and mini/maxi preps.
Knowledgeable in sterile technique practices.
Basic understanding of cytogenetics, Fluorescence in situ hybridization (FISH), fluorescence microscopy highly desirable.
Experience in a GMP/ISO environment a plus.

Job Purpose:
Responsible for performing basic Manufacturing activities under close supervision.

Essential Duties and Responsibilities:
Cleaning of all containers and measuring devices involved in the Manufacturing process.
Assembly of finished products according to outlined procedures.
Assist in the filling and labeling processes as needed and completing required records.
Monitors equipment and instrumentation for compliance to corporate procedures.
Prints labels and datasheets.

Competencies:
Ability to work in a high-pressured deadline oriented environment.
Attention to detail and good organizational skills.
Ability to lift and /or move 20lbs.
Basic understanding of GMP and its application to the job.

Experience, Education and Certifications:
High school diploma or equivalent with a minimum of 1-2 years experience in manufacturing.

Job Purpose:
Perform all aspects of the FISH (fluorescence in situ hybridization) probe manufacturing process under Good Manufacturing Practices.

Essential Duties and Responsibilities:
Manufacturing of FISH probes using established protocols.
Responsible for the QC of manufactured FISH probes and processing QC Tissue Samples.
Prepares laboratory solutions/reagents needed for the probe manufacturing process.
Responsible for the fulfillment of commercial orders, including printing of packing slip, product packaging, and shipping of goods.
Active participation in maintaining production lab compliant with GMP and ISO standards.
Adhere to the established Quality System, including Good Manufacturing Practices (GMP) and Good Documentation Practices, as directed.

Competencies:
Possesses effective verbal, written, and interpersonal communication skills.
Highly organized and detail-oriented individual.
Demonstrated ability to conform to and work under GMP and ISO standards.
Basic understanding of cytogenetics and Fluorescence in situ hybridization (FISH).
Knowledge in sterile technique practices.
Familiarity with bacterial cultures.

Experience, Education and Certifications:
Bachelor’s degree in a related science field.
Previous experience in a molecular laboratory setting and tissue sample processing.
1-3 years’ experience in an IVD manufacturing environment.
Experience with general molecular biology techniques such as DNA amplification, DNA purification, and DNA isolation.

Job Purpose:
Provides Technical/Applications support to customers and employees on all product related issues via telephone, web and email communication. Technical Support specialist will be assigned a Product Specialty within two main categories: Reagent (IHC, Molecular, Detection) and Instrumentation (Small and large instrumentation, software).

All Technical Support Personnel are expected to travel into the field when Field Applications Specialists are unavailable. All Tech Support Personnel are expected to provide expert level technical support knowledge of Histology and IHC to actively promote Biocare products and services. Troubleshoot instrumentation and software situations, train customers, optimize reagent protocols, create & submit paperwork, provide follow-up support, perform presentations/workshops, and participate in technical/business reviews.

Essential Duties and Responsibilities:
Answer incoming Instrument and Reagent calls from the Tech Support phone line; answer Technical Support emails.
Perform “phone fixes” for instrument issues for troubleshooting and training; enter all calls and emails in CRM.
Initiate Field Service Requests as needed.
Support for International Distributors (perform phone, email and onsite support).
Open and complete RAs and CCs including required investigation into such items and follow up with client to complete “reply to customer”.
Perform Applications duties for local clients as needed.
Conduct workshops at histology society state meetings.
Answer Field Service Engineer (FSE) and Field Applications Specialists (FAS) field questions.
Perform Verification and Validation protocols for new software releases.
Present and follow optimized and standardized Biocare approved protocols.
Ensure that all client-calls are directed via TS for initial triage followed by detailed analysis to determine if an FAS or FSE is required on-site.
Write Technical Advisories.
Review Technical Bulletins.
Provide technical guidance as needed to all internal Biocare departments.
Answer all general department related questions.
Liaising with R&D/Engineering/software teams to ensure accurate technical information is dispersed amongst TS/Apps to communicate the same message.
Responsible for populating a solution database for your product specialty (FAQ’s).
Daily review of technical support cases in CRM to ensure that questions on your product specialty are addressed appropriately – follow up if and when necessary.
Provide training to team members/sales/client as required as part of Education Center Training Team.
Provide intelliPATH SW file changes to Software Team.

Competencies:
Ability to work in a high-pressured deadline oriented environment.
Basic computer skills required. Math skills to include figures and amounts such as proportions, percentages, and titers. High level of verbal communication skills. Attention to detail and good organizational skills.
Demonstrates independent judgement in resolving problems and making recommendations.
Basic understanding of GMP and its application to the job.

Experience, Education and Certifications:
Bachelor’s degree in science or HT or HTL or QIHC required. Extensive experience in the field of Histology a must.
Requires a valid non-restricted driver license. Any changes in status must be reported to management immediately.