Ordering Policy

Conditions of Sale

All prices are quoted in U.S. dollars, exclusive of State and County tax, where ­applicable. Prices are subject to change without notice.

Credit Terms

Net 30 upon approval. Overdue accounts are subject to finance charge.

Shipping & Priority Delivery

All shipments are F.O.B. Concord, CA. Freight and handling charges must be prepaid and are added to the invoice.
Priority and Saturday delivery are available upon request.

Returns

If you are not completely satisfied with the performance of a product, you may return it to Biocare Medical for a refund or replacement, at our discretion. Returns can only be accepted with a return identification number and authorization. Contact Customer Service for assistance in returning any product. (Returns which are not caused by unsatisfactory product performance must be approved by Biocare in advance and made within 30 days of delivery and will be subject to a 30% restocking fee.)